>> Meet Our Female Lawyers Who Are Expert At Beauty Claims
Compensation For An Eye Injury From Eyelash Extension Glue
Case Study - Adverse Reaction To Eyelash Extension Glue
Ms A had an eyelash extensions treatment carried out at a salon that left her with injured eyes from the eyelash extension glue. She was dissatisfied with the aesthetic results of the procedure, as she felt that the beauty technician had clumped her lashes together and left them thick with glue. Her eyes were itchy, red and running after the treatment, and began to burn and swell up within 2 hours of leaving the salon. Due to the pain, Ms A was unable to sleep that night, and saw her GP the next day who prescribed eye ointment and antihistamines to relieve the burning pain and swelling. The doctor also informed her that glue particles had entered her eye, causing the adverse reaction she had experienced. Ms A later complained to the beauty salon, but the manager refused to accept responsibility for her injured eyes, and did not even offer to refund the treatment, leaving Ms A angered and upset.
Our Legal Advice
After consulting Bartletts Solicitors, Ms A decided to proceed with a claim against the beauty salon for her eye injuries caused by the negligent application of eyelash extension glue. Representing our client, we argued that the treatment had been poorly carried out, as excess glue was left on clumps of lashes (this was confirmed by a fellow beautician), and glue had been allowed to enter Ms A’s eyes, triggering an adverse reaction that caused her eyes to swell up, redden and burn. No skin patch test had been carried out on Ms A, that would have at least shown her pre-existing sensitivity to ingredients in the eyelash extension glue. We were able to obtain an admission of liability from the beauty salon’s insurers, and subsequently negotiated a compensation settlement on Ms A’s behalf totalling £2,650.
You can meet our team of beauty treatment lawyers at Meet The Team or read more about this subject at Eyelash Extensions Damage.
>> Read More About Claiming Compensation From Beauty Salons