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Hair Damage Caused By Faulty Hair Straighteners
Suing A Shop For Defective Hair Straighteners
Ms F purchased a set of ceramic plated hair straighteners from a discount store in her local town. The very first time she attempted to use the straighteners, the plastic casing around the ceramic plates began to literally melt in her hand. The plates then became loose and partially detached from their casing, and became caught on Ms Fâ€™s hair, burning a substantial section of hair in the process and damaging the skin on her scalp. Ms F was forced to see her doctor the next day to have her burnt skin treated, and to have her hair cut short all over due to the lopsided and unnatural appearance that the defective hair straighteners had caused. After returning to the store where she purchased the straighteners to complain, Ms F was offered a full refund, and was told that the product was manufactured in the Far East. She was subsequently unable to contact the manufacturer and, angry and upset about the whole situation, decided to explore her legal options.
Claiming Against A Shop For Selling Defective Hair Straighteners
Ms F got in touch with Bartletts Solicitors having read about our experience in handling claims against retailers for injuries caused by defective hair and beauty products. She asked us; can I sue a shop for burns caused by faulty hair straighteners? On our advice Ms F decided to proceed with a no win no fee personal injury claim against the discount retailer that had sold her the straightening irons. One of the first steps we took was to arrange an appointment for Ms F with a Trichologist (hair and scalp specialist), who confirmed the level of damage she had suffered. We then contacted the retailer and their insurers, stating the grounds for Ms Fâ€™s claim as being breach of the Sale of Goods Act 1979 by the retailer in selling a faulty product, and negligence in failing to realise that the hair straighteners were in fact counterfeit goods, and not manufactured by the brand stated on the product packaging. We were able to win a admission of liability from the discount chainâ€™s insurers, and Ms F later received £3,500 in compensation for her hair and skin damage.
Our solicitors can advise if you have been injured due to a defective hair or beauty product purchased at a shop or salon. Because we specialise in these types of claim, you are guaranteed to receive the maximum amount of compensation and the most efficient no win no fee service. Contact our female solicitors today for free and confidential legal advice.
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