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Suing For Spider Vein Removal Causing Facial Burns
Case Study - Laser Vein Removal Gone Wrong
Mrs T was undergoing a series of IPL laser vein removal treatments, to reduce the appearance of spider veins on her face. Her first 2 laser sessions went fine, however, when she went for the third and final session, the technician who normally operated the laser during vein removal procedures was absent. Mrs T was assured that another operator was available, and the session therefore went ahead. Immediately afterwards, Mrs T’s face looked red and felt sore. She was told that this was normal, temporary and would clear up within a few hours. However, the same evening Mrs T began to notice clusters of small red heat spots forming on her face. By the following day, despite having applied aloe vera gel, Mrs T’s face was blistered, and her skin was broken and weeping. She saw her GP, who prescribed antibiotics, and was ultimately forced to take 3 weeks off work, due to her profound embarrassment over her appearance.
Our Legal Advice
Mrs T was angered and deeply upset, both by the pain the injuries to
her face caused her, and the humiliating consequences that resulted.
She contacted Bartletts, having read about our expertise in laser
treatment injury cases, and we later agreed to represent her on a no
win no fee basis in a claim against the beauty clinic. We argued that,
during our client’s third and final session, the laser had obviously
been beamed onto her skin for fractionally too long, causing the skin
to burn. She had undergone two previous laser vein removal sessions
without experiencing any problems, and this could only mean that the
operator who carried out the final session had made an error during
the treatment, thereby directly causing our client’s burn injuries. We
were able to win an admission of liability from the beauty clinic’s
insurers after a few months of correspondence, and Mrs T shortly
afterwards received a cheque for £3,750 in compensation.
You can meet our team of beauty treatment lawyers at Meet The Team or read more about this subject at Laser & IPL Treatment Injuries.
>> Read More About Claiming Compensation For Laser & IPL Treatment Injuries