Solicitors Defending Hairdressers and Beauticians

0800 988 3642

Negligent Hairdressing Treatments
Sian Taylor is a personal injury lawyer who has been with the firm since 2001. Sian currently (2017) represents over 100 clients who have been injured due to hairdressing or beauty treatment negligence.

Sian's recent review: 'Sian was brilliant, from the moment I stepped in to her office she made me feel like I was in good hands. She did everything she could to make the process stress-free and easy. Thanks for helping me with my claim Sian!' Read more...

>> Meet Our Female Lawyers Who Are Expert At Hairdressing Claims

Injuries From Defective Hair & Beauty Products

Under the Sales of Good Act 1979, retailers may be sued if they sell a faulty product which causes an injury. The law states that goods sold in shops must be accurately described, of satisfactory quality and fit for their intended purpose. Therefore if a person purchases a hair or beauty product for home use and is injured due to its defective state, they will have strong grounds for claiming compensation. For this reason, retailers are obliged to product liability insurance to protect themselves financially in the event of a defective product claim being made against them.

Typical Hair & Beauty Products Which Can Cause Injuries

Hair and beauty products contain a wide variety of chemical ingredients, and unexpected adverse reactions to these are often the basis for defective product claims. Hair dyes and hair removal creams are two particular types of products with the ability to cause serious harm. A person may experience an allergic reaction, sustain chemical burns (with symptoms including inflammation, rashes, marks and blemishes), or suffer hair loss and baldness for an extended period. Hair styling equipment may also cause burn injuries, particularly defective hair straighteners and similar electrical items which require heating up before use.

When Is A Retailer Responsible For Supplying A Defective Product?

In many instances both the manufacturer and retailer of a defective hair or beauty product may be sued, the manufacturer for producing the faulty goods, and the retailer for supplying them. Many hair and beauty products in particular are manufactured outside the EU, and where this is the case the importer (often the retailer itself) will be held solely responsible if a defect causes an injury. Essentially under UK consumer law, any party involved in distributing a defective product may be held legally responsible, and for this reason it will often be possible to claim compensation from multiple parties in the event of an injury.

Will A Defective Product Claim Against A Retailer Succeed?

It is important to note that under the legal principle of strict liability, lack of knowledge of a product’s defect will not constitute a viable defence against a claim, and the claimant will not have to prove that the retailer was to blame for supplying the faulty product. Therefore they will only have to show that an item was defective, was sold to them in that state, and went on to cause an injury. For a claim to succeed, a defective product must be less than 10 years old, and as with other personal injury cases a claim must be made within 3 years of the date of an injury or the date that an injury or illness was diagnosed.

Solicitors Suing For Injuries From Defective Hair & Beauty Products

Our solicitors can advise if you have been injured due to a defective hair or beauty product purchased at a shop or salon. Because we specialise in these types of claim, you are guaranteed to receive the maximum amount of compensation and the most efficient no win no fee service. Contact our female solicitors today for free and confidential legal advice.

Read A Case Study:

Defective Hair Straighteners

Ms F purchased a set of ceramic plated hair straighteners from a discount store in her local town. The very first time she attempted to use the straighteners, the plastic casing around the ceramic plates began to literally melt in her hand.