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Lady Claims For Burns From An Underarm Wax
Case Study - Hot Wax Left On Skin For Too Long
Ms B was burnt by hot wax that was left on her skin for roughly double the normal amount of time at an inattentive beautician. She had applied the wax strips under Ms B’s arms, and had then left her to speak to a colleague. By the time the beautician returned Ms B was experiencing a burning sensation under her arms, and was in pain after the strips were removed. The salon’s manager was called, who assisted in bathing the affected area, and provided Ms B with some soothing Aloe Vera gel. Ms B had difficulty sleeping that night, and sought medical attention the following day. She was forced to take a week off work while she recovered, and was in constant pain and discomfort during that time. Having made a complaint, Ms B was offered a free voucher for a further treatment, but was dissatisfied with this response.
Our Legal Advice
Ms B decided to seek legal advice. We represented Ms B in her claim for compensation against the beauty salon’s owners and wrote to them, pointing out that the waxing strips should have been removed far earlier during the treatment, and the failure to do so had caused the hot wax to burn the sensitive skin under Ms B’s arms. This was unreasonable behaviour on the part of the individual beautician, and the salon as a whole had negligently failed to protect Ms B from the risk of injury on their premises. After further correspondence, the salon’s insurers accepted liability for the accident, with Ms B later receiving £2,300 in compensation of her injury.
You can meet our team of beauty treatment lawyers at Meet The Team or read more about this subject at Beauty Waxing Injuries.
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