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Client Burnt By Hot Curling Tongs At Hair Salon
Case Study - Distracted Stylist Burns Customer
Ms R was having her hair curled at the hairdressers, when she was burned by the hot curling tong that the stylist was using on the side of her forehead. The stylist was talking to the manager of the hair salon at the time, and appeared to have not been paying proper attention to the delicate procedure she was performing. Ms R was in considerable pain, and deeply distressed by the fact that the burn was noticeable, just next to her right eye. The salon gave her some anti-infection cream, but Ms R’s burn injury was inflamed for weeks afterwards, and it is likely she will be left with a permanent scar, which may require revision surgery in the future.
Our Legal Advice
Ms R was angry that she had been burned and scarred in this manner, through no fault of her own, and decided to bring a compensation claim against the hairdresser. We represented Ms R on a no win no fee basis, and wrote to the salon, stating that a lapse in concentration of the part of the stylist had caused Ms R to be burned by the hot curling tongs. The stylist had therefore negligently failed to carry out Ms R’s hair curling procedure in a safe and competent manner. The salon’s manager admitted that she may have distracted the stylist at a delicate moment, and once liability was established, Ms R received £6,000 in compensation from the salon’s insurers.
You can meet our team of beauty treatment lawyers at Meet The Team or read more about this subject at Accidents At The Hairdressers.
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